• Water will be cut-off for non-payment, if payment is not received by 9:00 a.m. on cut-off day. The City of Glennville is not responsible for lost or misdirected mail, errors at financial institutions, etc.
• Disconnection of services will take place at 9:00 a.m. on cut-off day. (NO EXCEPTIONS.) If payment is not received by 9:00 a.m. on disconnect day a $50.00 reconnect fee will be applied and must be paid before water will be reconnected.
• Upon payment, reconnection of service will take place between 3:00 – 4:45 p.m. NOTE: This schedule is used to optimize the use of time for the Water Department staff, ensuring an efficient and effective work schedule.
• The City of Glennville does not connect water after 4:45 p.m. Monday through Friday.

To access additional details, please visit the Water Department page and review the information on Utility Bill Procedures.